Job Description
The Referral Specialist is responsible for processing referral requests following CareSouth Carolina guidelines and for providing courteous and professional assistance to patients and their families. The duties include:
- Ensures that referrals are accurate and completed and scheduled in a timely manner
- Ensuring that provider’s diagnostic referral orders are prioritized and authorization completed as needed and patient made aware of appointment
- Utilizes the visualizations/referral tracking system to track referrals. Appointments and authorizations are scheduled in a timely manner and task sent to Centralized Medical Records for tracking
- Utilizes established documentation system to notify the referring provider if patients do not adhere to the recommended plan of care and/or authorization is not approved
- Meets with Referral Technical Advisor individually and/or as a team routinely to review referrals and updated training on referral system. Also to provide timely solutions for all identified access/service problems and patient complaints
- Builds strong external and internal working relationships
Education and Experience
- High school diploma or equivalent
- One (1) to three (3) year experience in field or related field
Hours
Monday-Friday, 40 Hours, Full Time(8:30 a.m.-5:00 p.m.)
Location
McColl, SC
CareSouth Carolina is committed to providing equal employment opportunities to all. We seek to have a diverse, inclusive workforce and encourage applications from all qualified individuals without regard to race, color, age, sex, gender identity or expression, sexual orientation, religion, marital status, citizenship, disability or veteran status.