People to People of Hartsville, an organization dedicated to working towards creating a better community, has awarded CareSouth Carolina with the prestigious Community Service Award during its annual Dr. Martin Luther King Jr. Commemorative Award Service. The event took place at Jerusalem Baptist Church in January.

The ceremony was a heartfelt celebration, acknowledging both organizations and individuals who have made contributions to their local communities. These contributions, encompassing their time, talent, and unwavering dedication, have positively impacted the lives of many.

"The Dr. Martin Luther King Jr. Community Service Award, exemplified excellence for its achievement in the community,” Barbara Caraway, the President of People to People of Hartsville. “One of Dr. King’s quotes: What are we doing for others? Care South Carolina has demonstrated its impact in our community by providing quality health care and collaboration with agencies. People to People of Hartsville SC is honored to present this MLK Jr. Community Service Award to Care South Carolina for its commitments!”

CareSouth Carolina, a steadfast pillar of the community, received the award in recognition of its tireless efforts to promote community health and well-being.

 “It was an honor for CareSouth Carolina to receive this award,” Director of Social and Community Services Marek Calhoun, DMAC, MSAJS, said. “We work tirelessly in the communities that are in our service areas so that we have a healthy and more informed community. We'll continue to put the community at the forefront of everything we do as we have for the last 40+ years of our existence.”

For over four decades, CareSouth Carolina has proudly served as a medical home, a place where individuals can experience healing and nurturing relationships, regardless of their personal circumstances. As a dedicated community health center, CareSouth Carolina considers patients an integral part of their extended family. CareSouth Carolina takes pride in being an active part of its community, offering a comprehensive array of services, from pediatrics to pharmacy to community outreach, all conveniently accessible under one roof.

CareSouth Carolina’s Kelli Cross and Latasha Bethea were recently honored by the South Carolina Primary Healthcare Association (SCPHCA)’s SEA Retreat with statewide honors.

Kelli Cross, who serves as Population Health Manager for CareSouth Carolina, was named the Billing and Collection Employee of the Year. The award recognizes an employee who consistently demonstrates dedication to billing and improving quality metrics.

“As Population Health Manager, I work with the billing/coding department to maximize the use of coding for value-based care and closing quality measures,” Cross said. “This collaborative work has proven successful by the improvements in our quality scores.  I am honored to receive this award from the South Carolina Primary Healthcare Association that reflects the ongoing work and dedication to billing.”

Latasha Bethea, Community Health Technical Advisor, was bestowed with the honor of Agriculture Health Worker of the Year. The award recognizes an employee who consistently demonstrates an exemplary and noteworthy performance in Migrant Health efforts.

“I am so shocked yet blessed and honored to receive this award,” Bethea said. “In the words of Dr. Martin Luther King Jr., “Life's most persistent and urgent question is, What are you doing for others?” Truly grateful I get the privilege of coming to work to serve every day. Winning this award inspires me to continue pressing forward, no matter the challenges. The fruit, vegetables, meat, drink we consume, the flowers we plant, the clothes we wear, the pine straw we use, the desks we sit at, the paper we print off, the fuel we use for our vehicles, and so much more are all a part of Agriculture that touch just about every part of our work and personal lives at CSC. Farmworkers feed America! I hope my work will inspire others. Accepting this award could not be possible without our Ag patients, partners, and the support of our awesome Community Health/FSS team. It starts with a seed. There is much more to do, so let’s strap up our boots and continue to do this necessary work because we reap what we sow just like Agriculture. We rise by lifting others. Let’s lead the way being intentional and with purpose.”

The South Carolina Primary Health Care Association (SCPHCA) is the unifying organization for Community Health Centers (CHCs) in South Carolina. CHCs are time-tested models of community-based care. They represent public and private partnerships working together to improve the health status of their respective communities.

Dr. Stephen L. Smith, a distinguished figure at CareSouth Carolina, was honored with recognition from The South Carolina Office of the Governor (Henry McMaster) and the S.C. Center of Excellence in Addiction. 

The commendation lauded Dr. Smith for his tireless dedication to championing the science of addiction medicine, treating the disease of addiction medically, serving vulnerable citizens of South Carolina, and saving lives and families.

Dr. Smith's remarkable contributions span decades, during which he has served both as a dedicated practitioner at CareSouth Carolina’s Rosa Lee Gerald office in Society Hill and as the Chief Medical Officer. His commitment to addressing addiction as a medical issue has been instrumental in transforming lives across the state.

“I am very thankful to receive the award,” Dr. Smith said. “It was fun to meet the Governor, but most thankful that the program has been able to help so many patients and their families.” 

Daniel Myers, MAT/SUD Program Director at CareSouth Carolina, highlighted Dr. Smith's pioneering efforts, stating, “Dr. Smith started treating patients when there was no funding to do it. He did it because he saw a great need. During the time he started he was the only provider at CSC offering MAT services. It was also at a time when MAT services were not popular among most providers. He was able to form a partnership with our local drug and alcohol agencies. This enabled some funding for high-risk patients who would have never been able to afford these services. He definitely pioneered the now successful and nationally recognized MAT/SUD program. His mentoring and training with providers within CSC led to CSC having one of the largest MAT healthcare provider participation programs in the entire state and the nation. This award was due to be given pre-covid but was postponed due to the pandemic. It is much deserved.”

CareSouth Carolina's MAT Program operates with a mission to reduce morbidity, mortality, and harm associated with opioid misuse and overdose by providing immediate access to prevention, treatment, and sustained recovery services. MAT programs offer a safe and controlled level of medication to overcome opioid addiction, complemented by counseling and behavioral therapies.

The ultimate goal of MAT is full recovery, including the ability to live a self-directed life. MAT has been clinically proven to improve patient survival, increase treatment retention, decrease illicit opiate use and other criminal activity among individuals with substance use disorders.

For those seeking assistance or more information about MAT services, CareSouth Carolina can be reached at 843.624-1891 or 843758-0937.

CareSouth Carolina was honored as the recipient of the Healthcare Innovation Award at the Foundation For Community Impact and Health Equity Inaugural Impact Awards Gala, which took place on February 3, 2024, at the Metropolitan Convention Center in Columbia, South Carolina.

CareSouth Carolina CEO Ann Lewis — who has spearheaded the organization since its formation in 1980— received the award, which recognized CareSouth Carolina for its impact in the community by providing access to healthcare and its collaboration with community agencies. 

In the current year, CareSouth Carolina made significant contributions to community well-being, including hosting a Community Health Fair at the Dillon Wellness Center, distributing gun locks, and promoting information sharing among local residents. Furthermore, they've taken proactive measures to combat food insecurity by establishing a Food Pantry in Bishopville, addressing the critical needs of a designated food desert area. 

CareSouth Carolina has also formed strategic partnerships with organizations like the Foundation For Community Impact and Health, the Lee County Library, and Marian Wright Edelman in Marlboro County to create Community Health Hubs at local libraries. These hubs offer the valuable services of Community Health Workers, who assist individuals and families in overcoming social barriers to health, including food insecurity, housing, Medicaid, and SNAP enrollment, while also providing access to healthcare and information about other programs that can enhance their social and health outcomes. 

“CareSouth Carolina was very honored to be recognized for all the collaboration we do to provide health care and better access to health care for the people in our communities,” CareSouth Carolina Chief of Community Health Joe Bittle said. “We look forward to continuing to be able to serve our community as we look toward the future.”

The Impact Awards Gala honored and celebrated 10 remarkable individuals and organizations across a variety of categories, recognizing their exceptional efforts and positive impact on society. From philanthropy and environmental stewardship to education and healthcare, these honorees have dedicated their time, resources, and expertise to uplift and transform the lives of others.

CareSouth Carolina is proud to announce that Johnathan Davis, DC, a dedicated member of the CareSouth Carolina team, has been voted as the runner-up for the Best Chiropractor in the Pee Dee by the Post & Courier's Pee Dee Reader's Choice.

Chiropractic health care, as provided by CareSouth Carolina, is based on the scientific fact that the nervous system controls the function of virtually every cell, tissue, organ, and system of the body.

“I'm honored to be nominated and recognized,” said Davis. “I'm thankful to be able to serve the community and my patients. As a chiropractor, we work to restore normal function to the body, and it's a blessing to be able to serve patients across the Pee Dee region and beyond.”

At CareSouth Carolina, Dr. Johnathan Davis and his team offer chiropractic services at our Hartsville and Latta Centers, diagnosing and treating musculoskeletal conditions. Patients interested in learning more about our chiropractic services can inquire at any of CareSouth Carolina's locations across the Pee Dee. The CareSouth Carolina staff will be happy to answer questions and share the benefits of chiropractic care.

To schedule an appointment or receive more information about any of our locations and services, please call the following numbers: 843.339.5520 for Hartsville and 843.339.5520 for Latta. The Hartsville office is located at 1268 South Fourth Street, and the Latta office is located at 122 Latimer Street. 

CareSouth Carolina has been featured in Becker's ASC Review for its pioneering approach to employee engagement and rule-breaking initiatives aimed at enhancing patient care.

Ann Lewis, CEO of CareSouth Carolina, expressed her surprise at the feedback received from employees during a recent survey. "They said that they were kind of bored with [the uniforms]," Lewis said, reflecting on the responses regarding the organization's uniform colors.

In response to employee feedback, CareSouth Carolina swiftly implemented changes, introducing initiatives like "Blue Jean Friday" and allowing staff to wear different colored scrubs during the holidays. Randy Carlyle, Chief Quality Officer, described these changes as a "win-win" situation for both employees and the organization.

"This initiative is part of our commitment to 'Breaking the Rules for Better Care,' inspired by the Institute for Healthcare Improvement," Carlyle explained.

During a recent survey, more than 100 CareSouth Carolina employees were asked to suggest changes to existing rules to improve patient care. While some policies cannot be altered due to regulatory constraints, others are being reviewed for potential modification.

"We take all feedback seriously, whether it's about uniform colors or facility temperatures," Carlyle emphasized, noting that the organization's maintenance team is actively addressing concerns such as cold spots in facilities.

Employees were kept informed about the status of their suggestions, reflecting CareSouth Carolina's dedication to transparency and continuous improvement. Following the success of the internal survey, the organization extended the initiative to gather feedback from patients, demonstrating its commitment to enhancing patient experiences.

"We believe in fostering an environment where every voice is heard," Lewis stated. "By challenging existing rules and processes, we can adapt and evolve to better serve our patients and communities."

Looking ahead, CareSouth Carolina plans to make the rule-breaking initiative an annual practice, ensuring that employee feedback continues to shape the organization's policies and practices.

"We recognize the importance of staying agile and responsive to the needs of our staff and patients," Lewis affirmed. "It's time to revisit outdated rules and embrace a culture of innovation and collaboration.”

You can read the entire story at Becker’s ASC Review.

For more information about CareSouth Carolina and its innovative initiatives, visit www.caresouth-carolina.com.

CareSouth Carolina is pleased to announce that Kris Lane, FNP-C, has been recognized as “The Best Nurse Practitioner" in the Pee Dee area by the readers of The Dillon Herald.

Lane, a native of Latta, has been an invaluable member of the CareSouth Carolina team, practicing at the organization's Latta office for six years. This esteemed accolade marks the second time Kris Lane has received this prestigious honor, having previously been awarded in 2020 during the challenging COVID-19 pandemic and in 2018. 

“It's an honor. I appreciate the citizens of Dillon County having faith in me and enjoying the quality of care we provide as an office,” Lane said.

Lane said he enjoys working at CareSouth Carolina because of the diverse patient population that he serves.

Reflecting on his passion for primary care, Kris Lane remarked, "Taking care of the people that I've known all my life. It's a blessing. I came up through the ranks of emergency medicine and critical care medicine. I thought that's what I wanted to do, but I got into primary care and fell in love with it. I love taking care of every aspect of the patient."

Outside of work, Kris Lane enjoys a variety of interests, including his involvement in sports as an Athletic Trainer at Latta High School. Additionally, he finds solace and enjoyment in activities such as fishing and golf.

CareSouth Carolina congratulates Kris Lane on this well-deserved recognition and expresses its appreciation for his unwavering dedication to providing high-quality healthcare to the Dillon County community. His commitment to patient care and the positive impact he has made on countless lives exemplify the values and mission of CareSouth Carolina

Tracy Hunter, a Patient Experience Technical Advisor at CareSouth Carolina, was recently awarded the You Make the Difference Award by the South Carolina Primary Health Care Association (SCPHCA). 

Santrice Hailey, the Director of Administrative Services at CareSouth Carolina, nominated Tracy for the award.

Tracy has been an employee of CareSouth Carolina for 14 and a half years, starting as a Medical Office Assistant and advancing to her current role. She is highly valued by her colleagues and is known as the "right hand" to Medical Office Assistants (MOAs) as she answers calls, emails, and trains MOAs while being attentive to their needs.

Tracy also conducts "mini audits" to identify areas where CSC teams need improvement and she works closely with them until they have mastered the required skills. During the pandemic, she served as the front-office staff for all major off-site COVID-19 testing, screening over 300 patients.

Tracy's contributions to CareSouth Carolina have been significant, and her dedication to serving others is evident in her work. She has played an essential role in ensuring that the MOA staff passed their audit in every category, a feat never achieved before.

In her response to the award, Tracy thanked her colleagues, including Santrice Hailey, for their mentorship and coaching since she joined CareSouth Carolina in 2008. Tracy is proud of her work and is passionate about serving others. 

“First of all, I want to thank God,” Hunter said. “I want to thank CareSouth Carolina, my Operations Department, front office, and all of my CareSouth Carolina family.”

She lives by two mottos, "while I live, I will graciously serve," and “the strength of the team is each individual member.” She said she is honored to work for an organization that allows her to play a vital role in helping and serving her community.

Denise Ellis, the Chief Personnel Officer at CareSouth Carolina, remembers hiring Tracy in 2008 and says, "even during her interview, I could tell that she cared deeply for the community and embodied the mission of CareSouth Carolina.” 

“She has proven herself over and over again,” Ellis said. “As a Patient Experience Technical Advisor, she is in a position to let her light of compassion shine for all to see.  And she does!”

Tracy's work has helped many patients in the Hartsville, Chesterfield, and Cheraw communities. Her contribution to CareSouth Carolina and the community is appreciated, and she is a deserving recipient of the You Make the Difference Award.

Daniela Martinez, CareSouth Carolina’s ROADS Administrative Coordinator, was recently honored by the South Carolina Primary Health Care Association as the Personal and Professional Achievement recipient at the SEA Retreat held in Charleston, SC. This recognition is a testament to Daniela's exceptional work and her dedication to serving the community.

Daniela joined CareSouth Carolina in 2017 as an MOA (Medical Office Assistant) at one of the organization’s busiest offices. She then moved to the ROADS mobile program in 2019 as an administrative assistant, where she continued to excel. Her leadership skills were recognized, and she was promoted to Administrative Coordinator in 2021. Daniela leads the administrative team of the ROADS program and is the first point of contact for all 58 schools that the program serves.

Daniela’s outstanding work at CareSouth Carolina, particularly her involvement with the ROADS program, has positively impacted the community. The ROADS mobile initiative offers comprehensive, remote medical care to the communities it serves and features three fully-equipped medical exam units staffed with a nurse practitioner, LPN, and medical assistant.

As a bilingual individual originally from Zacatecas, Mexico, Daniela connects with Spanish-speaking families on a personal level and goes the extra mile to reach out to those families. She has long dreamed of becoming a United States citizen, and in 2022, she started the process of becoming one while still excelling in her position at CareSouth Carolina. On February 8, 2023, Daniela officially became a United States citizen and was recognized at the Naturalization Ceremony in Charleston, SC.

“Daniela is an example of how hard work and perseverance in the health center world can also lead to personal achievements,” CareSouth Carolina Associate Medical Director Jeri Andrews said in her nomination.

Daniela believes that her work at CareSouth Carolina has allowed her to connect with the community and make a significant impact.

Outside of work, Daniela enjoys spending time with her family, including her husband, stepdaughter, mom, and brother. She has accomplished a great deal both personally and professionally and continues to be an integral part of the CareSouth Carolina team.

Pat Graham, the site administrator at CareSouth Carolina’s McColl Health & Wellness Center, has been awarded the South Carolina Primary Health Care Association's Award of Excellence. The award was presented to Graham at the SEA Retreat in Charleston, SC.

Graham, who has worked at CareSouth Carolina for 20 years, expressed her surprise and humility at being given the award. 

"I was completely shocked,” she said. “I was cooking lunch that Sunday and my staff called me. It was totally unexpected. What an honor to be given an award like that for excellence for the whole state. I’m very humbled by that. It was totally unexpected.”

Graham's career at CareSouth Carolina began as a PRN-Floater in the Society Hill office. She worked in several positions, including Medical Records, Care Manager, and then became a Patient Advocate at CareSouth Carolina’s McColl office. She stepped into the role of site administrator at McColl seven years ago, and Graham said she relishes the opportunity to help patients every day and create a positive work environment for her staff.

Her colleagues praised her leadership and dedication to her work. 

"This award comes as no surprise. I have worked with Pat at CSC for the past 20 years, and she has always exhibited excellence in her work. It has been a privilege to watch her become the leader she is," said Chaneka Pigatt, Deputy Operations Office. “Pat is the embodiment of excellence in her service to our McColl office staff, our McColl patients, our McColl community in which she works and lives, her coworkers, and family.  I am so very proud to have Pat as part of my Site Administrator Team.”

"If there ever is an award for 'Excellence,' Pat Graham deserves it as a genuine person caring for patients and staff alike above and beyond on a daily basis," added Peggy Foster, Chief Operations Officer. "She is a prime example of one coming to work at an FQHC, growing and learning along the way with new opportunities – then being trusted in a leadership position to inspire others to 'catch the vision' and 'serve in the mission.'"

Outside of work, Graham enjoys spending time with her family and going to church. Her dedication to her work and her community has earned her the recognition of her peers and the South Carolina Primary Health Care Association.

CareSouth Carolina was presented the Telehealth Program of Excellence Award at the 10th Annual Telehealth Summit in Charleston on November 9-10. CareSouth Carolina Associate Medical Director Jeri Andrews and Reaching Out and Delivering Services (ROADS) Telehealth Provider Staci Cassidy were on hand to receive the award, which was presented by S.C. Lt. Governor Pamela Evette.

CareSouth Carolina was nominated for the award for its expansion of school based telehealth services. Also, during the summit there was a viewing of the “House-calls: Healthcare in the Digital Age Documentary” that was produced by SC ETV. The documentary takes a deep dive into the telehealth world and how we are using technology to visit patients virtually.

CareSouth Carolina started telehealth before COVID by partnering with our local schools to give students and families access to quality, convenient healthcare access. Since COVID, Telehealth has played a vital role at CareSouth Carolina by offering treatment for our patients no matter where they are located.

Andrews, who serves as CareSouth Carolina’s Associate Medical Director, has been with CareSouth Carolina for more than a decade and was instrumental in the implementation of the organization’s ROADS (Reach Out And Delivering Services) units, which are a fleet of mobile units that are used to provide services— including school-based care and Telehealth services— in the community.

Andrews said she was surprised when she heard the news that she was going to be receiving the award at the annual Amy V. Cockcroft Graduation Ceremony and Summit on Friday, March 25.

“I was completely surprised,” Andrews said. “I thought I was just going for the summit and graduation and I had actually nominated another colleague for the award not knowing that I had been nominated. I am humbled and very blessed to receive such an honor. I want to thank those leaders in the organization who have invested in me, mentored me, and most importantly believed in me. I must also thank my family who has supported me through this journey. I truly love what I do, where I do it, and the people I do it with and for. I wish for many more years at CareSouth Carolina where I can continue to live our mission of enhancing and improving the health and well-being of everyone!”

The Center for Nursing Leadership's Annual Leadership Summit is held annually and features state and national speakers discussing current and emerging issues in leadership, nursing, and healthcare. The Summit is a full-day conference and includes a graduation and awards ceremony and leadership presentations by the graduating class of the Amy V. Cockcroft Leadership Fellowship. The Annual Summit is a full-day conference for all nurses: CNOs, Nurse Managers, Deans and Directors, Staff Nurses, Health Educators, Students, and Aspiring Leaders. The Summit includes networking time with colleagues.

After working as Mobile Health and Off-Site Services Program Director for CareSouth Carolina, Andrews was named the Associate Medical Director for the organization in 2021. She is the first Nurse Practitioner to hold the role in the organization.

The nomination for Andrews detailed her involvement at CareSouth Carolina and how she has been a leader for change with the organization since the very beginning:

I came to CareSouth Carolina (CSC) as a staff NP in 2010. In 2015, Jeri was transferred to a new position as a Nurse Practitioner to provide well-child visits on a new mobile unit (ROADS) that we purchased,” the nomination read. “We started with a partial school district. In 2018, CSC had expanded ROADS into all five of our service counties. We had to hire 2 additional Nurse Practitioners and purchase 2 additional mobile units We had, also, hired another NP to run a public employee health center. One of the Nurse Practitioners who was hired for ROADS began going to local DAODAS agencies and delivering MAT services. We, also, began delivering MAT services in a local DAODAS agency. Jeri was named as Director of ROADS and Offsite services. The expansion of our mobile and offsite services were a direct result of Jeri's leadership and relationships she developed with our local schools and government agencies. In March of 2020 when COVID hit, Jeri took the lead in transitioning all of our providers to telehealth. Jeri had become familiar with Telehealth as she had, also, implemented this service in some of our school districts. In December of 2020, CSC rolled out a new EHR. Jeri was designated as a "super user". She was instrumental in assisting our staff and providers how to use this new system. In 2021 Jeri was promoted to Associate Medical Director! She is the first NP in our organization to hold this title! It is an honor to have watched Jeri's professional growth throughout the years! She is a true inspiration to those that work with her. We know she will be "the face" for The Amy Croft Leadership award!”

In 2021, Andrews was named the recipient of the ‘Emerging Leader of the Year Award’ by the South Carolina Primary Healthcare Association (SCPHCA) for 2021. She also recently graduated from the 2021-22 Amy V. Cockcroft Leadership Fellow program as the lone representative from a federally-qualified health center (FQHC) in the state and one of just 15 selections overall

CareSouth Carolina Family Support Service (FSS) Program Coordinator Jaquetta Graham has been named the Community Health Worker of the Year by the South Carolina Community Health Worker Association.

“This award is given to the Community Health Worker (CHW) for their outstanding service and excellence in the CHW profession and the work they do within the community and within their organizations,” said CareSouth Carolina Community Services Director Marek Calhoun. 

Graham, who began her career with CareSouth Carolina six years ago as a Patient Advocate before becoming a Community Outreach Specialist, a CHW, then Technical Advisor and eventually moving into her current position, said she is extremely passionate about helping the people in her community.

“I have a strong passion for people to be successful,” Graham said. “especially being out in the community and helping people to be their healthiest. I have worked closely with George General (CSC Bishopville Site Administrator) and Dr. (Jeniqua) Duncan as well as other providers at CareSouth Carolina to come up with ways we can close those gaps that exist.”

Two areas of healthcare Graham is particularly focused on improving are diabetes and mammograms.

“We see a lot of people that are pre-diabetic and we want to educate them about their A1C, make sure they’re getting their annual screenings and managing their diabetes,” Graham said. “Also, I have been able to help with mammograms. I actually have a close friend who I encouraged to get a screening and they found cancer.”

Graham will be presented with the award at the December 14^th ceremony in Columbia hosted by the South Carolina Community Health Worker Association (SCCHWA), which is made up of CHWs and supporters who are building a healthier South Carolina through the promotion of education, networking and advocacy for the community health worker profession.

CareSouth Carolina was named the recipient of the 2021 Community Health Center of the Year Award by the South Carolina Primary Healthcare Association (SCPHCA).

The nomination for CareSouth Carolina read:

“I am nominating CareSouth Carolina for the Health Center of the Year Award for the following reasons: Ann Lewis is always on the cutting edge of innovative ideas and seems to be the first in SC to implement a new initiative or program.  Not only is she innovative, but she is also always willing to share with other health centers so they may grow. CareSouth is the epitome of a flagship organization and a pioneer in innovation and transformation.”

CareSouth Carolina was awarded four badges of recognition by  Health Resources and Services Administration for 2021:

• Health Center Quality Leader 2021

• Advancing HIT For Quality 2021

• COVID-19 Testing 2021

• Patient Centered Medical Home

CareSouth Carolina’s Jeri Andrews, MSN, APRN, FNP-BC, was named the recipient of the ‘Emerging Leader of the Year Award’ by the South Carolina Primary Healthcare Association (SCPHCA) for 2021.

The Emerging Leader Award is designed to highlight and share the accomplishments of exceptional individual of the health center and PCA. We are looking for an individual who has exhibited leadership in undertaking or guiding a specific task (or multiple tasks) that has helped the health center or PCA further the mission of providing high-quality, culturally competent health services to underserved populations in your service area.

CareSouth Carolina’s community outreach team was named the ‘Community Health Worker Group of the Year’ by the South Carolina Community Health Worker Association.

CareSouth Carolina community health workers (CHWs) provide health education, assist in case management, address social needs and provide many more needed services in five counties throughout the Pee Dee region.

The team provides one-on-one case management and assistance in addressing social needs of everything from signing up for an insurance plan like Medicaid and the Affordable Care Act to assisting with connecting patients to needed services and resources. They also provide health education related to disease prevention, screenings, and healthy behaviors. Examples of health education topics include:

• Chronic disease prevention
• Nutrition
• Physical activity
• Smoking cessation
• Transportation Services
• Translation/Interpretation services

CareSouth Carolina’s Marek Calhoun was presented with the ‘Award For Excellence’ by the South Carolina Primary Health Care Association (SCPHCA).

Calhoun oversees CareSouth’s Community Health Services and Family Support Services departments. They work to provide health screenings, health education, social services navigation, hospital case management, address social determinates of health and help to provide access to a medical home to those in the Pee Dee community.

His nomination for the award read:

“Marek has an army of CHW’s and he has led the charge in outreach for the COVID-19 vaccines using the Mobys in our communities and increasing numbers for patients by doing health screenings. He doesn’t mind leading or following, he just wants to make a great impact for his community.”

The CareSouth Carolina Employee Health & Wellness Department achieved ‘Platinum Status’ in several key categories, recognizing the work the department has done in improving the overall health and wellbeing of its staff members through initiatives, assessments and evaluations.

CareSouth Carolina achieved Platinum status in six categories, recognized by the SC Hospital Association and Working Well.

• Risk Assessment and Outreach
• Tobacco-Free
• Emotional and Mental Well Being
• Financial Well Being
• Engagement Strategies
• Evaluation

The South Carolina Department of Health and Environmental Control (DHEC) has named CareSouth Carolina as the latest recipient of the agency’s Community Hero award for going above and beyond to bring lifesaving COVID-19 vaccines to rural communities.

CareSouth Carolina, a health center with several locations throughout the Pee Dee region, has been a key partner with DHEC for holding COVID-19 testing locations since the onset of the pandemic. CareSouth Carolina was recently nominated as a Community Hero for its continued support of the state’s COVID-19 Vaccination Plan, especially for its Moby Outreach Program. Medical staff use five “Moby” vans to drive to rural and underserved areas of the region to administer the single-dose Janssen (Johnson & Johnson) vaccine as part of ongoing efforts to ensure all residents have access to the COVID-19 vaccine. 

“CareSouth is a valued partner and has been a major player in our unified response to the COVID-19 pandemic,” said Jim Bruckner, DHEC’s Pee Dee Region Public Health Director. “It’s a team effort to vaccinate as many South Carolinians as possible, and we’re fortunate to continue to have the trusted support of CareSouth as we work to beat COVID-19 once and for all.” 

“It is a real honor to receive this accolade,” said Ann Lewis, CEO of CareSouth Carolina. “We believe that collaboration with good people like these folks from DHEC, who work to meet the needs of our communities, is what will make a difference in this battle against COVID-19. We are all in this together! Our thanks to DHEC for being such an amazing partner.”

CareSouth Carolina’s Tammie Robinson was named the Medication Therapy Management of the Year Award recipient at the 19^th Annual SC Chronic Disease Prevention Symposium.

Serving as the Clinical Pharmacist in CareSouth Carolina’s CSC Community Pharmacy in Hartsville, Robinson works with a diverse group of patients ranging in age, ethnicity and economic class.

Robinson, who has worked at CareSouth Carolina for more than eight years, was named the award recipient for her effort to go above and beyond to come away with innovative solutions to improve the management of medications and chronic diseases. Robinson works collaboratively with providers and health care workers to ensure the best possible care is provided.

Through the MTM program, she is able to take an in-depth look at patients’ prescriptions and help educate them on the importance of their medication.

The purpose of the Annual Chronic Disease Prevention Symposium is to promote interdisciplinary collaboration and partnership in efforts to reduce the burden of chronic disease in South Carolina. This annual event brings together health professionals and community stakeholders not only to educate and inspire each other, but to also embrace unique and innovative approaches to chronic disease prevention and health disparity reduction.

CareSouth Carolina’s Kelli Cross was named the Champion of Practice Transformation at the South Carolina Primary Health Care Association’s 26^th annual Clinical Network Retreat, which was held virtually.

Cross, who has been with CareSouth Carolina for more than three years, took over the newly-created position of Population Health Manager last year and has since worked to provide healthier outcomes to patients throughout the Pee Dee region.

“I was shocked,” Cross said when learning she had been nominated for the award. “I want to give credit to my team. We have a diverse background as we have all come from different professions and that helps us come together with well-rounded ideas and plans.”

During her time in the role, Cross has partnered with CareSouth Carolina’s mobile care team to set up summer appointments for adolescent wellness visits, pap smears and chlamydia screenings. She has worked with the marketing team to create informational and instructional post cards for patients that would be personalized for their medical conditions and she has partnered with the office teams to do PDSAs around diabetic retinal eye exams. During CareSouth Carolina’s community events, Cross executed creative plans to encourage high-risk patients to attend and get back into care.

In addition, Cross has made open-line connections with insurance organizations- including Medicaid- to ensure CareSouth Carolina is providing the best quality healthcare possible to its patients and the community.

“The best summary of the reasons why I believe that Kelli Cross should be honored as the Champion of Practice Transformation can be found in my five favorite words to hear from ‘I’ve got a crazy idea,’” said CareSouth Carolina Associate Medical Director Dr. Jeniqua Duncan. “For someone to truly champion transformation, they have to be comfortable working beyond limits that are placed on them and collaborative enough for those to see them as an ally who will protect them during the storm of change. Kelli Cross exhibits these qualities and more.”

The South Carolina Primary Health Care Association (SCPHCA) is the unifying organization for Community Health Centers (CHCs) in South Carolina. Established in 1979 and representing 23 CHCs across the state (to include the SC Agriculture Worker Program), the SCPHCA has been working to increase the availability of quality health care to low-income, uninsured, isolated, vulnerable, and special need populations.

CareSouth Carolina’s Jeri Andrews, FNP, was named a 2021-22 Amy V. Cockcroft Leadership Fellow. She was the lone representative from a federally-qualified health center (FQHC) in the state.

The Amy V. Cockcroft Leadership Fellowship is a creative endeavor that prepares accomplished nurses for innovative healthcare leadership in the 21st century.

The Fellowship Program is a year-long endeavor that includes regular sessions in Columbia and a leadership project that is completed in the community.

CareSouth Carolina’s Tracie Thigpen was named the South Carolina Nurse of the Year at the South Carolina Primary Health Care Association’s 26^th annual Clinical Network Retreat, which was held virtually.

Thigpen, the Chief of Nursing at CareSouth Carolina, has been with the organization for three years said the award came as a shock to her.

“It’s humbling,” Thigpen said. “I’ve always strive to do the best that I can do in taking care of patients and staff members and this just reiterated to me that I am making a difference. I want to thank my team- both the management team and my staff- because without them none of this would be possible.”

CareSouth Carolina CEO Ann Lewis said Thigpen goes above and beyond the call of duty.

“I was proud to nominate Tracie Thigpen as SCPHCA Nurse of the Year and absolutely elated that she won,” Lewis said. “Tracie is the epitome of what a nurse stands for: compassionate beyond all boundaries, committed in heart, soul and body, knowledgeable with grace and humbleness. I am amazed by her strength and perseverance during this time of the pandemic.”

Thigpen said she felt the Lord’s calling from an early age to be a nurse and to get involved in healthcare management.

“Growing up, my mother had some health problems and I helped my dad in taking care of her. I knew then I wanted to be a nurse and I knew that I wanted to be in management,” Thigpen said. “The Lord made ways and opened up doors and I’m very blessed to be working here and in this capacity.”

Thigpen said a lot of prayers goes into her decision-making and she always looks to put patient care first.

“That’s the foundation of who I am,” Thigpen said. “I spend a lot of time seeking the Lord’s guidance in prayer. I like working at CareSouth Carolina because of the values. We put the patient first and it’s all about what’s best for the patients. We are committed to the community and that allows me to make a difference.”

The South Carolina Primary Health Care Association (SCPHCA) is the unifying organization for Community Health Centers (CHCs) in South Carolina. Established in 1979 and representing 23 CHCs across the state (to include the SC Agriculture Worker Program), the SCPHCA has been working to increase the availability of quality health care to low-income, uninsured, isolated, vulnerable, and special need populations.

CareSouth Carolina Miles of Smiles Dental Program was awarded this prestigious award for making a difference in hundreds of children in the Darlington County School District. Since 2006, CareSouth Carolina has provided valuable dental services at 20 of the 23 schools in Darlington County. The school-based dental program travels to the schools and provides dental exams, x-rays, fillings, extractions, cleaning and sealants. Any student can utilize these services regardless of their ability to pay.

CareSouth Carolina was one of four CIMS Centers to receive the CIMS Award for Performance Excellence for Quality and Service over the past 10 years at the CIMS Annual Meeting held in Columbia.

CareSouth Carolina will use the monetary gift they received to provide patients with at home Blood Pressure and Diabetic Glucose Monitors that will electronically upload the patient’s data to their CareSouth Carolina provider. This data will be instrumental in providing the best care to the patient.

SC Primary Health Care Association presented Marquette Johnson-Green of CareSouth Carolina the 2017 Award of Excellence at their Annual Conference and Community Health Center Board Governance Retreat.

Tracy Teal, NP-C, Chief of Community Health at CareSouth Carolina, was awarded 2016 Migrant Champion of the Year by the South Carolina Primary Health Care Association Migrant Health Network at their Migrant Health Advisory Meeting in Columbia, South Carolina.

SC Primary Health Care Association presented Kelly Taylor of CareSouth Carolina the 2017 2017 Migrant Health Employee of the Year Award at their Annual Conference and Community Health Center Board Governance Retreat.

SC Campaign to Prevent Teen Pregnancy awarded CareSouth Carolina with this award for the setting up a teen-friendly environment and providing teen services.

SC Primary Health Care Association presented Wanda Robertson, RN of CareSouth Carolina the 2015 Pamela S. Mabry Nurse of the Year Award.

CareSouth Carolina was one of only four primary care practices being highlighted in the Behavioral Health Integration Implementation Guide. The implementation guide is a suite of materials to help primary care practices integrate behavioral health. We were profiled in the October 2014 of the Organized, Evidence-Based Care: Behavioral Health Integration.

Following a rigorous nationwide review process, CareSouth Carolina has been selected as an exemplary model of workforce innovation for a new project: The Primary Care Team: Learning from Effective Ambulatory Practices (The LEAP Project). The LEAP Project is a joint initiative of the Robert Wood Johnson Foundation and MacColl Center for Health Care Innovation at Group Health Research Institute. CareSouth Carolina is one of 30 primary care practices that has been selected for this distinction, out of hundreds of practices that were nominated by national experts and rated by a National Advisory Committee. The LEAP Project will study and share innovative staffing arrangements that make primary care more accessible and effective for patients.

The National Association of Community Health Centers (NACHC) has presented Ann Lewis, CEO of CareSouth Carolina, with the 2012 John Gilbert Award. The award, which recognizes longstanding excellence and leadership in community health, was presented to Ms. Lewis at the 43rd annual NACHC Community Health Institute in Orlando Florida, a national conference attended by nearly 2,000 community health leaders from across the country.

Ann Lewis was recognized by the South Carolina Primary Health Care Association at its 2012 Annual Conference for her extraordinary leadership, commitment, and dedication to the vision and mission of community health centers.   Under the leadership of Ann Lewis, CareSouth Carolina has stayed the course and a step ahead of those forces that continue to alter the landscape of the health care field. It has never shied away from its responsibility to the underserved, and its visionary clinical programs have received national exposure and recognition from national legislators as well as the CBS Evening News, the ABC Today Show, Time Magazine, the Institute of Health Care Improvement, the Wall Street Journal, and others.

CareSouth Carolina was presented with the 2012 Community Health Care Leadership Award for its steadfast commitment to the health of the medically underserved populations in South Carolina by the South Carolina Primary Healthcare Association. "The Community Health Care Leadership Award recognizes an outstanding organization in South Carolina that honors the Community Health Center movement and it’s principles by demonstrating a commitment to the state’s medically underserved populations,” said Lathran Woodard, executive director of the South Carolina Primary Health Care Association. “This year’s award goes to an organization that has a positive and direct impact on low-income, uninsured and underinsured individuals and their families, and others experiencing barriers to accessing health care.” Woodard recognized CareSouth Carolina for its organizational commitment to advocating for the needs of the most vulnerable and for community health.

Air Force Medical Services of the United States is part of a Military Health System that is second to none in the world. It has earned more than a stellar reputation for transforming the way health services are provided on and off the battlefield. So, when the Surgeon General of the Air Force decides he wants to visit CareSouth Carolina in Hartsville to learn how they have been so effective, staff at the local community health center were a bit shocked.

“Sure, over the past decade, we have earned a national reputation for providing quality patient-centered care – for being innovative and doing everything in our power to ensure the best for everyone in rural communities here in the Pee Dee,” said Ann Lewis, CEO at CareSouth Carolina. “But, when you receive an e-mail requesting a visit from the senior-most medical services officer in the U.S. Air Force - it sort of blows your socks off. We are truly honored.”

Surgeon General Lt. Gen. (Dr.) Charles B. Green brought a team to Hartsville to hear presentations by CareSouth management staff, ask questions and tour the facility. Included in the team was Ray S. Jeter, Colonel, USAF, DC Chief, Air Force Medical Services Innovations; Lt. Col. Mickey T. Goodridge, Traveling Executive Officer, AF Surgeon General ; and was escorted from Shaw Air Force Base in Sumter by Ahmed Calvo, M.D., MPH, senior medical officer at the Health Resource Service Administration’s Office of Health Information Technology and Quality.

“I was so impressed with you and your team,” said Surgeon General Green about the visit with CareSouth Carolina staff. “I have been talking about what you shared non-stop with my entire team. I only hope I can do a little of what you have so aptly demonstrated can be done when the focus is on the patient and the community. Bravo!!” General Green presented Ann Lewis with the Air Force Surgeon General Coin, a tradition honoring excellence in the provision of medical care.

South Carolina Primary Health Care Association presented Ann Lewis, CEO at CareSouth Carolina, this award for her persistence in overcoming barriers and obstacles to ensure quality health care services are provided to those most in need. The award is presented annually in honor of the late Margaret J. Weston. Ms. Weston, who passed away in November of 1991, served as a pioneer in the delivery of health care services to the underserved in South Carolina.

CareSouth Carolina was ushered into the national spotlight as one of the very best at providing quality health care. In fact, of the more than 1,900 community health centers in the nation, CareSouth Carolina was one of only three asked to present its story at a national conference focused on showcasing those that have achieved and sustained improved health outcomes for patients. The “Harvest of Driver Insights” conference was jointly sponsored by the Health Resources Services Administration (HRSA) and the National Institute of Health (NIH) National Center on Minority Health and Health Disparities. Ann Lewis, CEO at CareSouth Carolina, presented the organization’s focus on achieving some of the best health outcomes in the nation for patients to an audience of some of the most influential policy makers in the nation, including Mary Wakefield, the new administrator for HRSA, as well as senior leaders and project officers from a broad representation of those in the federal government currently involved in the dialogue on health care reform.

 

CareSouth Carolina was recognized by the South Carolina Primary Health Care Association for innovative, comprehensive approaches to community-based health care that improves access to care.

CareSouth Carolina was recognized by the South Carolina Primary Health Care Association for innovative, comprehensive approaches to community-based health care that improves access to care.