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CareSouth Carolina’s Associate Medical Director, Jeri Andrews, MSN, APRN, FNP-BC, NEA-BC, recently shared valuable insights on telehealth integration at the 12th Annual Telehealth Summit of South Carolina, hosted by Palmetto Care Connections (PCC) from October 28-30.
Presenting a session titled “How to Integrate Telehealth into the Primary Health Care Workflow,” Andrews highlighted critical strategies to streamline telehealth in primary care, underscoring the operational shifts needed to optimize patient outcomes and care accessibility.
The Summit, presented by PCC, gathered healthcare professionals, stakeholders, and state legislators from across South Carolina to discuss the evolving role of telehealth.
“The Summit is so important because it brings together people from different health systems across the state, along with members of the legislature. Especially over the past few years, it’s essential to have people advocating to maintain telehealth as an accessible care option. These conversations allow legislators to hear patient stories firsthand, underscoring the importance of keeping telehealth available for South Carolinians,” Andrews said.
In her session, Andrews looked at the essentials of integrating telehealth into primary care. Key components include choosing appropriate software platforms, ensuring telehealth infrastructure like carts and dual-screen setups, and staff training in telehealth etiquette
Reflecting on the summit’s contributions to telehealth’s success in South Carolina, Andrews shared, “This Summit is one of my favorite conferences. PCC has been so supportive of our program, allowing us to evolve and learn. South Carolina has become a national model for telehealth, pioneering a framework that other states now look to.”
CareSouth Carolina is a private, non-profit community health center delivering patient-centered health and life services in the Pee Dee region of South Carolina. CareSouth Carolina operates centers in Bennettsville, Bishopville, Cheraw, Chesterfield, Dillon, Hartsville, Lake View, Latta, McColl and Society Hill.
Services provided by CareSouth Carolina include family medicine, internal medicine, pediatrics, women's services, OB/GYN, HIV/AIDS primary care, infectious disease primary care, IV therapy, substance abuse prevention, dental, chiropractic services, pharmacy, senior support services, family support services, clinical counseling, laboratory, ultrasound, X-Ray, agricultural worker health services, mobile medical care and telehealth in local area schools, podiatry, and veterans choice provider.