CareSouth Carolina's Jeri Andrews, MSN, APRN, FNP-BC, presents at IHI Spring Alliance

CareSouth Carolina Associate Medical Director Jeri Andrews, MSN, APRN, FNP-BC, was invited to present at IHI (Institute for Healthcare Improvement) Leadership Alliance Spring Meeting this week.

Andrews spoke during the panel titled "The (Doctor) Will Not See You Now An Alliance-led panel," facilitated by Dr. Kedar Mate.

"I was humbled and honored to be asked to share the IHI Spring Alliance stage with such accomplished leaders in the healthcare world," Andrews said. "We are making great strides at CareSouth Carolina in the realm of breaking away from only offering the traditional provider-based office visit. Sharing ideas, both success and challenges, with like-minded colleagues from across the country has proven to be a great tool in helping us improve our own processes and increase quality healthcare access to our patients and community."

In recent Alliance collaborations (The Office Visit is a Dinosaur), members demonstrated “unbundling” long-held mental models and system designs with the aim to deliver care where, when, and how patients want it. What have we continued to learn about how patients want and need their care and caring? This session focused on innovations and adaptions across complex systems and emerging innovations.

Andrews has been with CareSouth Carolina for more than a decade and was instrumental in the implementation of the organization’s ROADS (Reach Out And Delivering Services) units, which are a fleet of mobile units that are used to provide services— including school-based care and Telehealth services— in the community. 

Andrews was presented the Award for Nursing Leadership 2022 by the Center for Nursing Leadership at the Annual Leadership Summit last year and she was named the recipient of the ‘Emerging Leader of the Year Award’ by the South Carolina Primary Healthcare Association (SCPHCA) for 2021.