Teresa Hendrix Named Front Office Employee of the Year by SCPHCA

CareSouth Carolina is proud to announce that Teresa Hendrix, Medical Office Assistant at the Bennettsville Women’s Services location, has been honored as the Front Office Employee of the Year by the South Carolina Primary Health Care Association (SCPHCA) at the SEA Retreat. This prestigious award recognizes Teresa’s unwavering dedication, exceptional service, and commitment to providing outstanding patient care.

Teresa, who will celebrate 10 years with CareSouth Carolina this June, has made a lasting impact on both her colleagues and the patients she serves.

“The interaction with the patients is what I enjoy the most,” Teresa shared. “In Women’s Services, we see patients as early as 8 years old and throughout their lives. Some are nervous about their visit and don’t know what to expect when they’re coming in, and being able to help them feel comfortable and reassured is incredibly rewarding.”

She believes that the first impression at the front desk plays a crucial role in a patient’s experience. 

“The person at the front desk sets the tone for how that entire visit is going to go,” she said. “However you come across at that front desk sets the tone.”

When Teresa learned that she had been selected for the award, she was completely shocked.

“I knew that I had been nominated, but I had no idea I would win,” she said. “It’s very humbling to know that people notice the way I interact with patients. It reminds me that you always need to put your best foot forward because people are always watching. It was a great honor.”

CareSouth Carolina is a private, non-profit community health center delivering patient-centered health and life services in the Pee Dee region of South Carolina. CareSouth Carolina operates centers in Bennettsville, Bishopville, Cheraw, Chesterfield, Dillon, Hartsville, Lake View, Latta, McColl and Society Hill.

Services provided by CareSouth Carolina include family medicine, internal medicine, pediatrics, women's services, OB/GYN, HIV/AIDS primary care, infectious disease primary care, IV therapy, substance abuse prevention, dental, chiropractic services, pharmacy, senior support services, family support services, clinical counseling, laboratory, ultrasound, X-Ray, agricultural worker health services, podiatry, and veterans choice provider